SHIPPING & RETURNS

Shipping Policy

Once your order is confirmed, expect it to be delivered to your doorstep within 5 business days.

If you live in Greater Cairo, you will receive your order within 72 hours. Other than that, it will up to 5 business days! 

In the unlikely case that you have not received your order within the stated 5 business days, don't hesitate to send us a message on our social media platforms or email us at support@nutbotanicals.com.

Return & Exchange Policy

Returns:

We are happy to accept returns for unwanted items, provided they are returned within 14 days of receiving the order, sealed, unopened, unused, and in perfect condition.

Items sold with a promocode are eligible for return within 3 days of receiving the order. Sale items are final and are not eligible for return or exchange. 

Please note that items that do not conform to the above guidelines are not returnable. 

In the unlikely event that you have been sent incorrect or faulty items, send us a message on our social media platforms, or email us at support@nutbotanicals.com stating your order number and we will assist you. 

Exchanges:

If you would like to exchange an item for another within 14 days of purchase, please send us a message on our social media platforms, or email us at support@nutbotanicals.com.

Items sold with a promocode are eligible for exchange within 3 days of receiving the order. Sale items are final and are not eligible for return or exchange. 

Sale items that are purchased with an extra promocode are not eligible for return or exchange.

Items eligible for exchange ​should be sealed, unopened, unused, and in perfect condition.